Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Alpine Climate Control, may collect from you, and how it is used. By using our website, https://www.alpineclimatecontrol.com, you are accepting the practices described in this policy.

1. Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, we collect the following information to improve your experience and provide services:

• Direct Communication: If you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

• Google Analytics 4 (GA4): We use GA4 to collect anonymized information such as pages visited, approximate location, device type, and time on site.

• Meta Pixel: Used for advertising, retargeting, and measuring ad performance on Facebook and Instagram.

• SMS Consent: If you opt in to marketing and promotional texts via our contact forms, we store that consent as required by law.

2. Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support. We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

3. Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address only when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law.

• Protect and defend the rights or property of our Website and related properties.

• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Website.

4. Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address.

We also protect your information offline; only employees who need the information to perform a specific job are granted access to personally identifiable information.

5. Cookies

We use “cookies” on this site to help us improve your access and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

6. External Links, Surveys & Contests

• Links: This Website may contain links to other sites. We are not responsible for the content or privacy practices of such other sites.

• Surveys: Participation in surveys or contests is completely voluntary. Information requested may include contact information (name and shipping address) and demographic information (zip code, age).

7. Consent and Changes

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date.

8. Contact Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately:

• Telephone: (307) 200-7377

• Mail: Attn: Privacy Officer, P.O. Box 6067 Sheridan, Wyoming 82801

   

   

Contact Us